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Tickets
Candidate & employer issues. Triage, assign, resolve.
Open
34
6 urgent
Awaiting reply
12
From candidates
Resolved (7d)
187
+23 vs prev week
Avg first response
14m
SLA: 30m
Tickets (7)
| # | Subject | From | Priority | Assignee | Updated | |
|---|---|---|---|---|---|---|
| T-2841 | Verification stuck — manager won't reply | Aisyah Rahman | HIGH | Sarah M. | 12m ago | |
| T-2840 | Profile shows wrong CIMB role year | Ahmad Rahimi | MED | Liyana K. | 34m ago | |
| T-2839 | Maybank seat allocation issue | Maybank Group | HIGH | Aiman R. | 1h ago | |
| T-2838 | Cannot upload MyKad scan | Wong Chee Keong | MED | Liyana K. | 2h ago | |
| T-2837 | Company review tone — need re-do | Petronas HR | LOW | Sarah M. | 4h ago | |
| T-2836 | PDPA data export request | Lee Mei Ling | HIGH | — unassigned | 6h ago | |
| T-2835 | Login not working with magic link | Priya Devi | MED | Aiman R. | 8h ago |